vendor support for various parsers

David Megginson david at
Wed Oct 27 14:44:01 BST 1999

"Abhishek Srivastava" <abisheks at> writes:

> Is it possible to purchase a support agreement on various XML parsers =
> available in the market ?
> We plan to use IBM's XML4C parser on HP UX. Does IBM give customer =
> support for it ?
> What about Oracle and SUN. Also what will be the cost.

I'd recommend a different approach -- I'm sure that many smaller firms
or individual contractors will be happy to sell support contracts for
open-source parsers, and you'll get a much better and faster response
than you will from a bigger company (even if they were interested in
tiny support contracts like that).

When you use open source, you don't have to buy support from the
original producer of the software, so you're dealing with a more free
and competitive market.

All the best,


David Megginson                 david at

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